Shipping Policy

At RABNEX, we aim to provide clear and transparent shipping information so customers know exactly what to expect.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation

  • Orders are not processed or shipped on weekends or public holidays

  • During high-demand periods, processing times may be slightly extended

Shipping Destinations

We currently ship to selected international destinations, including the United States, United Kingdom, and other supported countries. Shipping availability may vary by location.

Estimated Delivery Time

Delivery times depend on the destination and logistics partner:

  • Estimated delivery time: 7–15 business days after dispatch

  • Delivery times are estimates and may vary due to customs clearance, carrier delays, or local conditions

Tracking details are provided once the order has been shipped, where available.

Shipping Costs

  • Shipping fees (if applicable) are clearly displayed at checkout

  • Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.
RABNEX is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Delays and Exceptions

While we work with reliable logistics partners, delays may occasionally occur due to:

  • customs inspections

  • carrier disruptions

  • weather or force majeure events

Such delays are outside our direct control, but we will assist customers in tracking their orders.

Lost or Missing Packages

If an order appears delayed or missing, customers should contact us at [your support email] with their order number. We will review the case and coordinate with the shipping provider to determine the appropriate resolution.

Contact Information

RABNEX is operated by RABNEX LTD
Company Number: 1694492
Registered Address: 82A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom

For shipping-related inquiries, contact us at rabnex.ltd@gmail.com.